Privacy

At Fortner Homes, bringing the joy of beautiful homes within everyone's reach is at the heart of what we do. As part of delivering that experience, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains how we handle the personal data of individuals who register for and participate in our self-guided home tours or engage with us online.

By accessing our services or submitting your information, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Who We Are

2. Information We Collect

To provide a secure and seamless experience, we may collect the following types of personal information:

  • Details from government-issued identification (e.g., driver's license, passport).
  • Credit card details (e.g., card number, expiration date, CVV) for identity verification or potential security deposits.
  • Email addresses and phone numbers for communication purposes.
  • IP addresses, browser type, and site usage data collected via cookies or other tracking technologies.

3. How We Collect Information

We collect your information through:

  • Online forms completed during the self-guided tour registration process.
  • Third-party platforms securely integrated into our booking and verification systems.
  • Interactions with our website or customer service channels.

4. How We Use Your Information

We use your personal information to:

  • Ensure security during self-guided tours.
  • Send access instructions and important updates.
  • Respond to inquiries, share relevant property information, and request feedback.
  • Securely manage deposits or fees.
  • Analyze usage data to enhance user experience.

5. Data Security

We take data protection seriously. Measures include:

  •  of sensitive information (e.g., credit card details).
  •  systems with access controls.
  •  to authorized personnel only.

We follow industry best practices to prevent unauthorized access, disclosure, or misuse.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize the information.

7. Information Sharing

We may share your data with trusted third-party providers to:

  • Process payments securely.
  • Provide IT support and other operational services.

All third parties are contractually obligated to protect your information and may not use it for unrelated purposes. We do not sell your personal data.

8. Your Privacy Rights

You have the right to:

  •  the personal information we hold about you.
  •  inaccurate or incomplete information.
  •  your personal data, subject to legal requirements.
  • To exercise any of these rights, contact us using the details below.

9. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience.
  • Understand website usage.

You can control cookie preferences through your browser settings.

10. Third-Party Websites

Our website may link to other websites not operated by Fortner Properties. This Privacy Policy does not apply to those websites. We encourage you to review their privacy policies before providing any information.

11. Policy Updates

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Fortner Homes
3609 Eagle Point Ln Wilson, NC
sales@fortnerpropertiesnc.com
(252) 640-2617

We value your trust and are committed to ensuring your personal information is handled with care, transparency, and respect.

Get in touch:

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